Novel Coronavirus Information and Resources

En Espanol

A Message from Assemblymember Irwin:

My office is working closely with City, County, and State agencies to help provide you with the most up-to-date information on the novel coronavirus (COVID-19). We want to make sure that we are all prepared for the impacts that COVID-19 poses and that we can keep our communities safe by reducing the spread of the virus.
 
As the situation is constantly evolving, both statewide and locally, the state is working in partnership with the County of Ventura to mitigate the spread of the disease. We will be updating this page regularly and we invite you to check back periodically.
 
Sincerely,
 
Jacqui Irwin Signature


Community Resources

Public Health Updates

The State of California has created a comprehensive coronavirus response webpage with resources and information.

For more information for the public and healthcare providers on coronavirus, please visit https://www.vcemergency.com for local updates, the California Department of Public Health (CDPH) for State updates, and the Centers for Disease Control and Prevention (CDC) for national updates.

Hotlines

For questions, assistance, and up-to-date information regarding COVID-19, please call the statewide hotline at (833) 544-2374.

Ventura County has also set up a coronavirus hotline at (805) 465-6650 to aid residents with questions about the Stay Well at Home order.

You may also call 2-1-1 or text “coronavirus” to 211211 at any time for updates.

FAQs

Ventura County has provided a Frequently Asked Questions fact sheet on their webpage.

Los Angeles County has also provided a Frequently Asked Questions fact sheet.

Utilities

Southern California Edison is temporarily suspending service disconnections for nonpayment and waiving late fees until further notice.

The California Public Utilities Commission (CPUC) has taken a range of actions to help mitigate the impact of COVID-19 on Californians and small businesses.

For payment assistance programs, please visit www.cpuc.ca.gov/assistanceplans.

If you have an issue with your utility and would like to file a complaint, please contact the Consumer Affairs Branch via phone at 1-800-649-7570 or via email at consumer-affairs@cpuc.ca.gov.

DMV

The DMV continues to provide essential services via mail, online, kiosks, its call center at (800) 777-0133, and available business partners to process critical transactions. The requirement for people to have to come into a DMV field office in order to renew their license has been waived, even for those over 70 and those who have already renewed by mail twice. Now, the DMV is providing services that were not available online before, including vehicle title transfers, complex vehicle registration renewals, and other services at virtual.dmv.ca.gov.

The DMV encourages customers to use another service channel if their transaction does not require an office visit. These services are listed on the DMV Online Services and DMV Anytime webpages and include change of address, replacement sticker or registration card, notice of transfer and release of liability, and vehicle license fee refund requests, among others.

Please remember all DMV field offices are closed until further notice.

Read more CA DMV news here: https://www.dmv.ca.gov/portal/dmv/detail/pubs/newsrel/2020/2020_15

Real ID:

Due to circumstances resulting from the COVID-19 pandemic and the national emergency declaration, the Department of Homeland Security is extending the REAL ID enforcement deadline beyond the current October 1, 2020 deadline. States will have a twelve-month delay and the new deadline for REAL ID enforcement is October 1, 2021. REAL ID appointments must be in person, so no REAL IDs are being issued right now.


Beware of Scams

Beware of Scams

Unfortunately, there are people that are using COVID-19 to defraud people across the country. Here are some resources and tips to help protect you or your family from COVID-19 related scams:

  • Hang up on robocalls. Scammers are using illegal robocalls to pitch everything from scam Coronavirus treatments to work-at-home schemes. The recording might say that pressing a number will let you speak to a live operator or remove you from their call list, but it might lead to more robocalls, instead. Remember, don’t press any numbers.
  • Ignore online offers for vaccinations and home test kits. Scammers are trying to get you to buy products that aren’t proven to treat or prevent the Coronavirus disease 2019 (COVID-19) — online or in stores. At this time, there also are no FDA-authorized home test kits for the virus.
  • Fact-check information. Scammers, and sometimes well-meaning people, share information that hasn’t been verified. Before you pass on any messages, contact trusted sources. Visit What the U.S. Government is Doing for links to federal, state and local government agencies.
  • Know who you’re buying from. Online sellers may claim to have in-demand products, like cleaning, household, and health and medical supplies when, in fact, they don’t.
  • Don’t respond to texts and emails about checks from the government. The details are still being worked out. Anyone who tells you they can get you the money now is a scammer.
  • Don’t click on links from sources you don’t know. They could download viruses onto your computer or device.

For more information visit the Federal Trade Commission or the Federal Communications Commission.

If you experience illegal price gouging on housing, gas, food, or other essentials, submit a complaint at http://oag.ca.gov/report or call 800-952-5225.


Self-Protection

Coronavirus

As with any virus, the California Department of Public Health reminds everyone that there are a number of steps individuals can take to protect themselves and those around them:

  • Wash hands with soap and water for at least 20 seconds.
  • Clean your hands often with an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Avoid touching eyes, nose or mouth with unwashed hands.
  • Cover your nose and mouth with a tissue when coughing or sneezing (or an elbow or shoulder if no tissue is available).  Discard tissue and wash your hands.
  • Avoid close contact with people who are sick.
  • Elbow or fist bump one another instead of shaking hands or hugging
  • Get a flu immunization to prevent influenza if you have not done so this season.

What to Do if You Think You're Sick

Call Ahead

If you are experiencing symptoms of COVID-19 and may have had contact with a person with COVID-19, or recently traveled to countries with apparent community spread, call your healthcare provider or local public health department first before seeking medical care so that appropriate precautions can be taken.

Those who are uninsured and/or do not have a primary health care provider and are symptomatic of the virus can call 211 for assistance.


Local Resources for Seniors

For specific questions regarding resources for senior concerns, please call the Ventura County Area Agency on Aging at 805-477-7300.

Senior Support Line

Isolated individuals who are feeling lonely can contact the Senior Support Line at (800) 235-9980

National Domestic Violence Hotline provides highly trained expert advocates that are available 24/7 to talk confidentially with anyone in the United States who is experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship. They will connect clients to local resources if they call 1-800-799-SAFE (7233).


Personal Protective Equipment Donations Needed

Coronavirus

The County of Ventura is encouraging the public, businesses and organizations to donate new, unused personal protective equipment to assist health care providers, health care facilities and first responders responding to the novel coronavirus (COVID-19).  My office is completely focused and determined to do all we can to support our medical professionals as they fight this dangerous virus. All supplies collected from donations will be distributed to local hospitals, first responders and essential medical facilities.

Our Camarillo office location at 2301 East Daily Dr., Suite 200, Camarillo, CA 93010 is a designated drop-off location for Ventura County Office of Emergency Services. If you have items to you’d like to donate, please call our office at (805) 482-1904 to schedule a drop-off time.


Tele-Town Halls

Teleconferences

Listen to Tele-Town Halls

Where to Call for COVID-19 Information

Assemblymember Irwin's District Office: 805-482-1904
Assemblymember Irwin's Capitol Office: 916-319-2044
Statewide COVID-19 Hotline: 833-544-2374
Ventura County Information: 211


Resources for Workers

California will continue acting swiftly to help workers hurt by COVID-19. Affected workers can visit the Labor & Workforce Development Agency's website to review what benefits are available to them.

For instance:

For information on resources, visit: Labor.Ca.Gov/Coronavirus2019

An unemployment benefits guide is available to help you through the process of applying for UI benefits through The State of California Employment Development Department at unemployment.edd.ca.gov/guide. 

Under the federal CARES Act, there is a newly available emergency unemployment assistance program called the Pandemic Unemployment Assistance (PUA) Program. This program provides assistance for unemployed or partially unemployed individuals who are not eligible for regular unemployment insurance. EDD will begin accepting online application for PUA starting Tuesday, April 28. For more information about Pandemic Unemployment Assistance, click HERE. For frequently asked questions, click HERE.

On April 15, Governor Newsom issued an executive order directing the Labor and Workforce Development Agency and EDD to extend its call center hours to 8:00 PM. EDD call centers will now be open from 8:00 AM - 8:00 PM, seven days a week to help process unemployment claims and answer questions.

Job Opportunities

The State of CA has launched OnwardCA, a new platform connecting displaced California workers with more than 70,000 job opportunities in critical industries.

For more information, visit: OnwardCa.org

The CARES Act

The $2 trillion coronavirus stimulus bill, known as the CARES Act, will send money directly to tens of millions of Americans affected by the coronavirus.  More than 80% of American adults qualify for a stimulus payment, whether you are employed full time or part-time, a gig worker, unemployed, or retired, you may be eligible for a stimulus payment.

To get an estimate of how much money you may expect from your 2020 stimulus payment, click here.


Small Businesses Resources

The state has announced a package of state & federal assistance for CA small businesses.

California is providing broad assistance to small businesses and employers impacted by COVID-19. This includes:

  • Small business interest free deferral of sales/use tax up to $50,000 for businesses with less than $5 million in taxable sales.
  • Various federal small business stimulus programs.
  • 90-day extension on all businesses filing a return for less than $1 million in taxes
  • California Small Business Loan Guarantee Program (via IBank) $50 million in state funding, providing potential capital for individuals who do not qualify for federal funds.

If you own a small business or run a private, non-profit organization in designated areas of California and have been affected by the response to COVID-19, you may be eligible for a low-interest federal loan.

The United States Small Business Administration (SBA) has opened their disaster assistance application process. The SBA offers Economic Injury Disaster Loans of up to $2 million in assistance to cover a temporary loss of revenue. You can check eligible disaster areas or apply online now.

For more information on state and federal assistance, visit: https://covid19.ca.gov/business-and-employers/#top

The CARES Act

On Friday, March 27, 2020, the President signed into law the CARES Act, which contains $376 billion in relief for American workers and small businesses.

To learn more about the relief available for your business, click here.

Local Resources

The Economic Development Collaborative Ventura County has compiled a list of resources available for employees and employers who have been impacted by COVID-19. This is an excellent resource for those who anticipate challenges with payroll, and employers seeking an alternative to layoffs. This COVID-19 Business Resource Guide will be updated as new resources become available.

For more information, visit: https://edcollaborative.com/covid19


Updates for Homeowners and Renters

Governor Newsom has issued an executive order authorizing local governments to halt evictions, slow foreclosures, and protect against utility shutoffs for Californians affected by COVID-19.

Homeowners:

Over 200 CA financial institutions have agreed to a 90-day pause on mortgage payments to those with proof of financial impact due to COVID-19. This includes Citi, US Bank, Wells Fargo, and JP Morgan. Please, contact your mortgage servicer to opt-in before stopping payments.

For a full list of institutions visit: https://dbo.ca.gov/covid19-updates-fi/

Renters:

The Governor has placed a temporary moratorium on evictions:

  • If a tenant has been affected by COVID-19, landlords cannot evict tenants for nonpayment over the next 60 days.
  • Tenants must declare hardship in writing, no more than 7 days after rent is due.
  • Tenants remain obligated to pay the full rent in a timely manner.‬
  • These protections apply immediately.

The Governor's executive order can be found here.

The executive order does not:

  • Prevent eviction lawsuits from being filed, even if a tenant complies with the above requirements.
  • Protect commercial tenants, including small businesses, from eviction.
  • Specify how sheriffs are supposed to know that tenants are entitled to the extra 60 days.  This may lead to evictions of tenants who are, for example, seeking medical treatment when the sheriff comes to enforce a lock-out order.
  • Halt no-fault evictions, such as for property renovations.

Stay at Home Order

What businesses and organizations are exempt from the stay-home-order?

Businesses and organizations that provide critical infrastructure for the state are exempted, including health care and public health, public safety, food and agriculture and media.

See the full list of exempt sectors (pdf).

To stay up-to-date on modifications made to the state-wide Stay Home Order, click HERE.


Taxes

Both the IRS and the State of California have extended many tax filing and payment deadlines for individuals & businesses in response to the COVID-19 crisis. This new resource from the State of California Franchise Tax Board compares original deadlines with the extended dates.

For more details regarding FTB COVID-19 tax relief, click here.


Volunteering

Every Californian can safely help their community during these difficult times by donating to a shelter or food bank, supporting nonprofits, and donating blood.

Consider performing a wellness check (by phone or text) on older neighbors. You can find out more here.

California Health Corp

Are you a healthcare professional with an active license, a public health professional, a medical retiree, a medical or nursing student, or a member of a medical disaster response team in California? Consider joining the newly established California Health Corp. Governor Newsom has announced this statewide effort to meet the demand for healthcare workers during the pandemic. A copy of the Governor's executive order can be found here, and the text of the order can be found here.

You can sign up at healthcorps.ca.gov


For up-to-date information on COVID-19 in the state and throughout our region, visit:

California Coronavirus (COVID-19) Response

VC Emergency

Centers for Disease Control and Prevention

California Department of Public Health

Ventura County Healthcare Agency

County of Los Angeles Public Health

World Health Organization


Frequently Asked Questions

QUESTION: How many people have become ill from COVID -19?

ANSWER: Current data from the CDC is available here.

QUESTION: What are the symptoms of COVID-19?

ANSWER: Typically, human coronaviruses cause mild-to-moderate respiratory illness. Symptoms are very similar to the flu, including: runny nose, headache, cough, sore throat, fever and shortness of breath.

QUESTION: How is COVID-19 diagnosed?

ANSWER: Health care providers will assess patients and if novel coronavirus infection is possible, they will do further testing. Please contact your provider before going into an office or clinic so that they can be prepared for your arrival so others will not be exposed. If there is suspicion of an infection, public health agencies will work with health care providers to ensure CDC testing can be completed.

QUESTION: What is the treatment for COVID-19?

ANSWER: There are currently no vaccines available to protect you against coronavirus infection. Most people with illnesses due to common coronavirus infections recover on their own. There are no specific treatments for coronavirus infection. For patients who are more severely ill, hospitals can provide supportive care. We are learning more about this novel coronavirus and treatment may change over time.

QUESTION: What should someone do if they have symptoms?

ANSWER: If you have traveled to areas with a large outbreak or have been with a person who has tested positive, and you have become ill with fever, cough or shortness of breath, call your healthcare provider or local health department. Please be sure to tell your health care provider about your travel history.

QUESTION: Where can the public get information about COVID-19?

ANSWER: The CDC website and CDPH website.

If you have any questions or concerns, please don't hesitate to reach out to my office. We're always here to answer questions, and together we can keep our community healthy.


State Resources and Programs

Official California COVID-19 Website

A one-stop website for current information, guidelines, resources, and safety tips related to COVID-19.
https://covid19.ca.gov/

Employment Development Department

For information on or to sign up for paid sick leave, paid family leave, disability, unemployment, and more.
https://www.edd.ca.gov/about_edd/coronavirus-2019.htm
CALL: 1-888-745-3886
Hearing impaired (TTY): 1-800-547-9565

California Department of Public Health

For comprehensive information and guidance including adults in senior care, gathering guidelines, guidance for immigrants, healthcare coverage, and more.
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Guidance.aspx

OnwardCA

A platform connection COVID-19 displaced workers with over 70,000 job opportunities in critical industries.
https://onwardca.org/

Labor & Workforce Development Agency

For COVID-19 related information and guidance for employers, workers, business owners, and families.
https://www.labor.ca.gov/coronavirus2019/
CALL: 1-916-653-9900
email@labor.ca.gov

Covered California & Medi-Cal

To enroll in healthcare coverage including Covered California and Medi-Cal
https://www.coveredca.com/
CALL: 1-800-300-1506

Franchise Tax Board

For taxpayers and business owners to learn more about the current July 15th tax deadline extension.
https://www.ftb.ca.gov/about-ftb/newsroom/covid-19/index.html

Department of Motor Vehicles

For information on the DMV's message on COVID-19.
https://www.dmv.ca.gov/portal/dmv/detail/pubs/newsrel/2020/2020_12

To schedule an appointment:
https://www.dmv.ca.gov/portal/dmv/dmv/appointments
CALL: 1-800-777-0133

Department of Insurance

For information on insurance-related state programs and protections.
http://www.insurance.ca.gov/01-consumers/140-catastrophes/Coronavirus.cfm
CALL: 1-800-927-4357

Department of Veteran Affairs

For assistance to veterans including healthcare, housing, education, and other services.
https://www.calvet.ca.gov/find-a-service-provider
CALL: 1-800-952-5626

Small Business Finance Center/IBank

For information on loans and other assistance programs for small businesses and entrepreneurs.
https://www.ibank.ca.gov/small-business-finance-center/